What We Collect and Why It Matters
When you create an account, we collect your name, contact details, and the wallet identifier linked to your bKash, Nagad, or Rocket account — this is how we route withdrawals back to you and verify that payments match the account holder. We also collect device information,
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session logs, and IP address to maintain account security and detect unauthorised access. Payment transaction records are retained as required by our payment processing agreements; your wallet number is stored in encrypted form and never shared with third parties outside the payment flow. If you use
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our mobile interface, we may log app version and device type to troubleshoot connectivity issues. Cookies and similar tracking help us remember your language and session state — you can manage these through your browser or app settings. We do not sell your personal data. Any
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data shared with payment processors like bKash, Nagad, or Rocket is strictly for completing your requested transaction. Retention periods vary by data type: active account data is held while your account remains open; transaction logs are kept for the period required by applicable financial rules. We
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review this policy periodically and will notify you of material changes via the contact method on your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.